FAQ

REFUND POLICY

All sales are final due to the unique and one-of-a-kind nature of our vintage bags. We encourage you to review all details thoroughly before making your purchase. If you have any questions or need additional information, please don't hesitate to reach out to us prior to placing your order.

 

AUTHENTICATION

We guarantee the authenticity of every designer pieces through a trusted verification process. Each piece is carefully inspected and authenticated by reputable industry experts and second-hand companies. 

* If you require a authenticity certificate issued by a third-party company, we can provide it for an extra $30, please email us for further assistance

 

CONDITION GRADING CHART

A - Like new: Barely used, excellent condition with no visible flaws.
AB - Excellent: Lightly used with minimal signs of wear, outstanding condition.
B - Very good: Subtle signs of use, still in great shape.
BC - Good: Moderate wear with visible imperfections, but well-preserved.
C - Fair: Clearly used, significant wear and defects, yet usable.

* We do not sell items below Grade C, ensuring that our collection is free of heavily damaged products or those requiring repair.

 

SHIPPING POLICY

Your order will be processed & shipped within 1-2 business days after purchase.

United States: All domestic orders will be shipped via FedEx with flat rate $20
- signature confirmation is required. 
*PICK UP AVAILABLE IN LA

Canada: All Canadian orders will be shipped via FedEx, USPS or UPS with flat rate $20
- signature confirmation is required.
- duties & charges are not included in the price.
* DM or EMAIL US FOR FURTHER ASSISTANCE 

*** Please note that we are not liable for any loss or damage that occurs once a shipment is marked as delivered. If you experience such issues, kindly reach out directly to the courier for further assistance ***